MDCC Student Conduct and Policies

Student Conduct

The dental office is a busy place where the personal contact with other employees, dentists, and patients is a common element. Everyone must be accountable for everything they do and say as a dental assistant. The same terms apply during our dental assistant training program.

The students are expected to maintain the highest ethical standards while in the training course and in their future as the dental assistants. Cheating on any exams, disrupting the class in an inappropriate way, or damaging dental equipment, is grounds for immediate dismissal from the program.

Dental assistants should be honest, compassionate, and concerned for the welfare of the patients, and we require the same in our school. This is all about starting a new, rewarding career in the dental field, and helping patients get a nice smile!

Dress code

OSHA and CDC requirements for universal and COVID-19 precautions will be followed in this course. Gloves, masks, protective eyewear, and lab coats will be provided during the training.

If you have an allergy to latex, please inform the instructors during orientation day. Long pants, socks and closed toed shoes are required to be worn in each session.

Graduation Requirements and Transcripts

The grading scale will be the standard A-F scale. You must complete all courses, assignments, quizzes, tests, and a laboratory work with an overall satisfactory grade (70% or higher) to graduate.
If a student scores less than 70% on any quiz or test, he/she will have an opportunity to retake it once. The original score will be replaced by the retake score. An academic transcript will be provided to the student on the day of graduation.

The Learning Resource System

Textbook: Modern Dental Assisting; Elsevier, 12th Edition.
Workbook, Modern Dental Assisting; Elsevier, 12th Edition.
Modern Dental Assisting Online Elsevier 12th Edition for independent study.
Curriculum courses and assignments via student portal: students.assistdentist.com
Q & A via the student portal.
Our LRS is designed to maximize the training during the week. It is imperative to complete each week's assignments before the following Saturday session.

During orientation, you will establish your username and password to access the student portal.
We recommend that you do not share your username and password with others.

Textbook Modern Dental Assisting: Elsevier, 12th Edition will be assigned to you on the first class to use during the entire course. There is no rental fee for utilizing the book. The textbook is a property of the school and must be returned in good condition at the end of your training.

Loss or damage to the textbook will result in a fee assessed in the amount of $120.00 or you can purchase it new or used to replace it. A used textbook must be in good condition, and it must be the 12th edition to be considered 'eligible' as a replacement textbook.

If you have any questions during the week, please contact your instructors via phone, email or GroupMe message. We will respond at our first opportunity, but no later than in 24 hours.

Internships and Externships

During the training course we require each student to complete 36 hours of internship/externship training in a dental office. During this time, student will observe and assist as directed by an experienced dental assistant and by a dentist.

An internship is defined as training at the hosting dental office, while an externship is at a different dental office in the local area.

Depending on your learned skills and interaction with the staff, it is possible that the office may encourage you to fill out an application for employment. This is a good indication that the office may be interested in hiring you. During your internship(s), it is imperative that you arrive and leave on time, dressed, and groomed appropriately, show your desire to learn and help others.

After each internship day, have a dental office staff member fill out a report of your experience in the office. If you find any situation uncomfortable in the office, please contact the instructors immediately.

Employment Assistance

The Modern Dental Career Center will assist graduates in seeking employment as dental assistants, however, job placement is not guaranteed. Students will prepare resumes and cover letters as part of the course, and interview skills and salary expectations will be discussed, but ultimately it is up to each student to find a job. The Modern Dental Career Center will maintain placement files for each graduate and will provide placement rate information upon request.

Cancellation and Refund Policy

Students who apply for the program but are unable or choose not to complete it may be entitled to a refund. If a student decides within 3 days of signing the contract not to attend the program, all money (except the application fee) will be refunded. Refunds are determined based on the proration of the total tuition based on the percentage of program completed at withdrawal, up until 50% of the program after which there are no refunds.
The withdrawal date will be the date that the director or instructor received written notification of the student’s desire to withdraw.
In the case of unsatisfactory academic performance, the withdrawal date will be the date the student’s dismissal letter is mailed.
In the case of absences, the date of the third absence will be the withdrawal date. If Modern Dental Career Center makes changes to the program, the location, or the time and one or more students are unable to complete the program, those students will be entitled to a refund in accordance with the policy above. Refunds are issued by mail to the address on the student’s application within 30 days of the date of the request.

The training textbook must be returned to the school prior to the refund. If the book is lost or damaged, if should be replaced or a $120.00 fee will be deducted from the refund. Textbook must be in good to excellent condition, and must be Modern Dental Assisting, Elsevier 12th edition.

Compliant and Grievance Procedures

If student has a problem with the training, he/she should bring it to the attention of the instructor immediately. The school faculty member will help to resolve the issue.

Our contacts:

Email: students@assistdentist.com, welcome@assistdentist.com
Phone: 855-585-0055

Alternatively, if the issue is unresolvable, student may request to drop from the training course and be issued a refund in accordance with the school’s refund policy.
If student’s complaint with the Modern Dental Career Center remains unresolved, he/she can file it with the Georgia Nonpublic Postsecondary Education Commission:
https://gnpec.georgia.gov/student-complaints
770-414-3300
2082 East Exchange Place, Suite 220 Tucker, GA 30084